Data Protection

Fv7 Privacy Policy — Our Full Commitment to Protecting Your Personal Data

Find out clearly how your data is collected, used, and protected at fv7. We believe transparency is the best security.

Effective Date: January 2026
Our Commitment at a Glance

Fv7 never sells your personal data to third parties. Your information is used solely for service improvement and legal compliance. All data is secured with internationally recognized encryption standards.

1. Introduction

This Privacy Policy describes how we collect, process, and protect the personal data of users of the fv7.pro website and its associated mobile application ("fv7 Platform").

By using fv7, you are deemed to have agreed to the terms set out in this Privacy Policy. If you have any questions or need clarification on any part of this policy, please reach out to our support team — we are always ready to help.

This policy applies to the fv7 platform only. If you visit third-party payment providers or external links, their own privacy policies will apply.

2. Information We Collect

Fv7 collects the following types of information:

Information Provided Directly

  • At registration: name, email address, mobile number, and date of birth.
  • During verification: national ID, passport, or driving licence details.
  • During payment: bank account or mobile banking account details.
  • During support contact: information exchanged via chat or email.

Automatically Collected Information

  • Device information: operating system, browser version, device ID.
  • Usage data: login times, pages visited, bet history, and transaction records.
  • Network information: IP address, location (country level only).
  • Cookie and tracking data (see details below).
Type of Information Purpose of Collection Retention Period
Personal Identity Account Verification & KYC Up to 5 years after account closure
Transaction Records Financial Accounting & AML Compliance 7 years (legal obligation)
Betting History Service Improvement & Dispute Resolution 3 years
Device & IP Information Security & Fraud Prevention 1 year

3. How We Use Your Information

Fv7 uses your information for the following purposes:

For Service Operation

  • Account creation, verification, and management.
  • Processing deposits, withdrawals, and other financial transactions.
  • Recording and storing betting and casino game history and results.
  • Managing bonuses and promotional offers.

For Service Improvement

  • Reviewing user experience to improve the platform.
  • Analyzing user preferences before introducing new features and games.
  • Identifying and resolving technical issues.

Legal Compliance

  • Identity verification (KYC) and anti-money laundering (AML).
  • Mandatory reporting to regulatory authorities.
  • Dispute resolution and legal claim defence.

Contact Us

Your email address and mobile number may be used to send balance updates, security alerts, new offers, and important notifications. You can opt out of marketing communications at any time.

4. Information Sharing & Third Parties

Fv7 never sells your personal data. However, information may be shared with third parties in the following limited circumstances:

  • Payment Processors: Sharing necessary information with mobile banking operators and banks to process deposits and withdrawals.
  • Identity Verification Services: With licensed verification agencies for the KYC process.
  • Technology Partners: With cloud storage, analytics, and cybersecurity service providers (under strict confidentiality agreements).
  • Law Enforcement Authorities: In response to court orders, legal investigations, or direct requests from regulatory authorities.
Our Commitment

Information shared with third parties is always kept to the minimum necessary. All partners are contractually required to comply with fv7's privacy standards.

5. Data Security Measures

Fv7 follows the highest industry standards to protect your data:

  • SSL Encryption: All data transfers are secured with 256-bit SSL/TLS encryption.
  • Two-Factor Authentication (2FA): Option to add an extra layer of security to your account.
  • Firewall & DDoS Protection: Advanced protection against cyber attacks at the server level.
  • Security Audits: Regular third-party security audits are conducted.
  • Staff Training: All fv7 staff are regularly trained on privacy and data protection.
  • Data Segmentation: Personal and financial data are stored in separate encrypted databases.

Please keep in mind — no one can guarantee 100% security on the internet. Keep your password strong, never share it with anyone, and be cautious when using fv7 on public Wi-Fi.

6. Cookies & Tracking Technologies

Fv7 uses cookies on its website and app. Cookies are small text files stored on your browser or device.

Types of Cookies We Use

  • Essential Cookies: For login sessions and security purposes — these cannot be disabled.
  • Functionality Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To analyze platform usage (without identifying individual users).

You can manage analytics and functionality cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform.

7. Your Data Rights

Fv7 respects your rights over your personal data. You may exercise the following rights:

Right to Access

You can request to know what information fv7 holds about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

Data Portability

You may request a copy of your data in a machine-readable format.

Right to Restrict Processing

You may request that the use of your data be restricted to specific purposes.

Right to Object

You may object to marketing communications or certain data processing activities.

To exercise any of these rights, contact our support team in writing. We typically respond within 30 days.

8. Protection of Minors' Data

Fv7 strictly refrains from serving users under 18. We do not knowingly collect or store data from minors.

  • Date of birth is verified at the time of registration.
  • Proof of age may be requested in cases where there is any doubt.
  • If we become aware that a minor's data has been collected inadvertently, it will be deleted immediately.

If you believe a minor has created an account on fv7, please notify our support team immediately.

9. Policy Changes & Contact

Fv7 may update this Privacy Policy as needed. Members will be notified of significant changes in advance via email or in-app notification. The effective date of any update will be shown at the top of the page.

Continued use of fv7 after any changes takes effect will be considered your acceptance of the updated policy.

Privacy Contact

For privacy-related queries or requests: [email protected] — we aim to respond within business days.

Your Data Secure

256-Bit Encryption

All your data and transactions are secured with bank-grade SSL encryption. No third party can access or read your data.

No Data Sales

Fv7 never sells your personal data to advertisers or third parties — that is our core commitment.

Two-Layer Security

Enable 2FA — add an extra layer of security to your account using fingerprint, Face ID, or SMS code.

Regular Security Audits

Independent third-party experts regularly audit fv7's security and address any potential vulnerabilities.

Your Data, Your Control

You have full rights to view, correct, or delete your data. Simply contact our support team.

Transparent Policy in Bengali

A Privacy Policy written in plain, simple English rather than complex legal language — so every member can easily understand it.

Your data is safe — play with confidence

Your privacy is our top priority at fv7. Join today and enjoy gaming in a safe environment.

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